Sunday, October 11, 2009

When Cloud Fails: T-Mobile, Microsoft Lose Sidekick Customer Data

By Om Malik / Gigaom (CLICK to read more)

NerdBoyTV says, "This happened to my daughter, Alex...and no, she ain't happy."

"If you ever wondered what would happen when a cloud service fails, then you don’t have to wonder much. Earlier today customers of T-Mobile and the Sidekick data services provider, Danger, a subsidiary of Microsoft lost access to all their data. There are some who believe that this data wipeout is because of a botched upgrade. Why it happened matters little to those who are unlikely to get their data back, according to a note posted on T-Mobile forums."

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